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Director - Telecom Field operations - (Boston Area)

Location: Norton, MA
Director - Field operations
We are currently recruiting for a Director -Field operations for one of our Telecommunications clients. The ideal candidate to fill this full-time role will have previous experience planning, directing, and coordinating a field operations group and be based in the Greater Boston Area.
 
You should be comfortable in a fast paced environment and have experience managing Field teams in a wireless deployment environment
 
Key Skills:
 
Role:
You will both directly and indirectly manage Service, PM and Lead Technicians, including but not limited to aiding in the training of employees; supporting NOC in planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 
While this is not a pure technical role, the responsibilities include driving and influencing HVAC, Generator and General Maintenance work with teams across the Company
 
You will be responsible for the overall operational and financial performance of the service organization, specifically with service execution and technician management.
 
You be responsible for creating, enhancing and ensuring operational processes (PM completion, Overtime management, NCR, FE Tool utilization) are optimized within the regions/zones.
 
Key Skills:
Performance metrics, contract financial performance, and other measurable business processes and tasks. SLA Management, KPI reporting
Director -Field operations, Service Delivery,
Cell Site, Generator HVAC
 
 
 
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