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Fiber Records Specialist

Rochester, NY · Telecommunications
​Our client is looking for a Fiber Records Specialist to work in their Rochester, NY office.

• Ability to interpret design plans & construction drawings in order to find pertinent information, adjust cable routes, slack and splice locations, etc. and then update the system of record based on their findings
• Interact with end users and make decisions on best solution to modify database records
• Handle help desk tickets by modifying records, taking into account the downstream impacts of the changes and engaging internal cross-functional owners to ensure the appropriate changes are made
• Work with our internal 811 group to resolve questions, verify data and update the Fiber Management Database
• Ability to work independently and be self-motivated, as well as part of a team
• Must be extremely detailed oriented with strong follow-through skills
• Good interpersonal skills. Strong oral and written communication skills
• Proven organizational skills with the ability to plan for and meet tight deadlines
• Ability to multi-task
• Knowledge of OSP/ISP Fiber Environments is a plus
• Knowledge of relational databases is a plus

JOB KNOWLEDGE
• Ability to interpret design plans & construction drawings.
• Ability to work independently and be self-motivated, as well as part of a team
• Must be extremely detailed oriented with strong follow-through skills.
• Good interpersonal skills. Strong oral and written communication skills.
• Proven organizational skills with the ability to plan for and meet tight deadlines.
• Knowledge of OSP/ISP Fiber Environments (preferred)
• Knowledge of relational databases (preferred)
• Work is performed primarily in an office setting
• Physical demands may include: Walking, Sitting and Repetitive motions
• Travel is minimal but required

EXPERIENCE/EDUCATION

• 1-3 years in the telecommunications field with Data Base Inputting
• Associates degree or equivalent experience.
• Proficient in Excel, Word, Power Point, AutoCAD, Visio, and GIS Mapping applications such as but not limited to MapInfo, OSPI, QGIS and other programs as required

TekCom Resources, Inc. is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. We are compliant with the Fair Chance Ordinance as applicable, and will consider all qualified applications for employment.
 
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