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Fiber Maintenance Coordinator/Analyst - Rochester, NY

Rochester, NY · Telecommunications
Fiber Management coordinator
Our client is looking for a Fiber Maintenance Coordinator/Analyst to work in their Rochester, NY office. 
This is a great opportunity to work for a cutting edge company with a National Fiber network.

Please contact Chris Vernak on 315-685-9100 Email CVernak@TekComResources.com for immediate consideration.

As the Fiber Maintenance Coordinator/Analyst you will be help coordinate and or manage Fiber maintenance for our client’s customers. Typically this will include notifications of scheduled maintenance and other network events. In addition, you the go between to determine what type of trouble ticket to open, who to route it to and understand what the issue is on the customer network and our client’s fiber network.

Hands on experience and working knowledge within the following areas is required: SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services and OTDR testing.3-5 years telecommunications experience required. Good judgment, concentration, and decision-making skills. 

Previous experience working with Fiber/Telecom networks and utilizing Customer Relationship Management (CRM) tools in a network troubleshooting/coordination /resolution role is a huge plus.

All candidates must be based in CNY and be willing to do shift work.

Key Skills:
Fiber, OSP, CATV, Maintenance Coordination, Alarm Monitoring, Network troubleshooting / coordination, CRM, SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services, OTDR testing, Network Operations/ NOC experience, Splicing.

TekCom Resources, Inc. is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. We are compliant with the Fair Chance Ordinance as applicable, and will consider all qualified applications for employment.


 

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