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Change Management Analyst (FL, NY, MA, NJ)

Miami, FL · Telecommunications
Our client is looking to hire a Change Management Analyst for a 6 MO contract with the ability to extend. Candidate can be located in any of the following locations: Rochester, NY - Westborough, MA - Edison, NJ - Melville, NY - Miami, FL. Hiring for multiple shifts that would include either a Saturday or Sunday. Candidate must be okay working weekend shifts. 2-4 years of related service provider experience preferred. Previous telecom experience and hands on experience in the following areas is required: SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services and OTDR testing.

Job Responsibilities
  • Maintenance Coordination- Internal and Vendor Maintenance Management. MOP Assessment. Maintenance Event Approval. Impact Analysis- Circuit Impact Research, Assessment, and Validation. Conflict Assessment-Internal, External Maintenance & Network Outage Conflict Resolution. Internal, Vendor and Customer Scheduling & Coordination. Research customer Information to ensure each customer is properly notified. Proactive Customer Communication & Notifications
  • CM Support Line - for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
  • Diagnose, troubleshoot, and clear alarms as reported by our NMS events logs, as a result of Change Management activity
  • Serve as the primary point of contact for all Change Management SA inquiries. Various Record Validation Projects.

Experience with:
  • Cisco routers and switches Cisco ONSLucent DMXJuniper MX and EX series
  • Experience with MRV. Experience with BGP, IPv6, and or JUNOS a plus

Required experience
  • Solid experience with standard MS Office Product Set
  • NMS alarm monitoring
  • Working Knowledge within a Circuit Inventory System- IE. OSP Insight and Netcracker, NOC or Ops experience, Nortel 6500/5200Lambda Unite, Infinera

Key Skills: change management analyst, cisco, routers, switches, MRV #TekComJobs,

What We Do
TekCom Resources is a full-service national recruiting firm specializing in providing telecommunications and network infrastructure contractors, employees and project services to businesses. 
Our specialization includes telecom network & infrastructure staffing deployments including planning, analysis, design, implementation, operations and maintenance.

Technologies we support:
Wireless: 3G, 4G, 5G, LTE, BTS, iDAS/oDAS, Small Cell, VoLTE, IOT, Microwave, NOC, BTS (Base stations)
Wireline: Fiber, Outside Plant (OSP), switching (MSC, CO), transport and provisioning

About us
Formed by industry veterans in 2005, TekCom Resources is a full-service national recruiting firm specializing in telecommunications and network infrastructure contracting and recruiting. 
TekCom Resources, Inc. has extensive experience supporting clients in building successful teams for high-profile projects with tight timelines and budgets. Our vast network of industry contacts allows us to find the best talent. Along with our recruiting experience, our staff takes a hands-on approach in assisting hiring managers to achieve their goals and objectives.

As technical staffing experts, we are passionate and driven to provide top-notch talent to help our clients achieve their goals. We are also committed to assisting job seekers in finding the job and career path they have always wanted.

TekCom Resources, Inc. is a WBENC Certified Women’s Business Enterprise.

TekCom Resources, Inc. is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. We are compliant with the Fair Chance Ordinance as applicable, and will consider all qualified applications for employment.


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